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Summary
Hidden Brains is hosting a live webinar on “Higher Customer Experience Through Digital Transformation”, led by experts Zubair Ahmed and Vidya Sagar Tiwari. The session will explore the importance, benefits, and challenges of digital transformation while sharing strategies to enhance customer experience. Featuring live polls, industry insights, and a Q&A session, the webinar will help businesses understand how to leverage digital technologies to improve customer engagement, drive growth, and achieve digital maturity.
Hidden Brains is conducting a live webinar on “Higher Customer Experience Through Digital Transformation.” Our expert hosts Zubair Ahmed, Manager – Enterprise Solutions and Vidya Sagar Tiwari, Asst. Vice President – Sales will lead the webinar revealing insights on digital transformation for enterprises. They will discuss the need for digital transformation, its rapidly evolving environment and its pitfalls for companies lagging in digital transformation.
This webinar will comprise polls along the way (as well as some interesting facts) to gauge thoughts on current events. You will know about the most effective strategies in a digital transformation journey and its implementation, followed by Q&A session.
Why Attend
For the past few years, customer experience is increasingly recognized as the key differentiator in helping businesses achieve a competitive advantage over their rivals. As more companies are becoming focused on delivering better customer experiences through digital transformation initiatives, there have been tremendous opportunities to enhance the customer experience with digital transformation. This webinar will provide information on digital transformation to increase customer experience.
Webinar Agenda
- Overview of digital transformation
- Advantages of digitizing customer experience at the enterprise level
- Cost of not going digital for a business
- How to become a digitally mature enterprise
- Roadblocks on the road to digital transformations
- Industry-specific use cases – digital transformation across various industries
- Technologies behind digital transformation
- Developing digital transformation strategies
- Q&A
How will your organization benefit?
Digital transformation is revitalizing and using digital technologies to create new or different business processes, products, and services that can deliver significant value to customers.
One of the main goals of digital transformation is to improve the customer experience. There are many ways in which digital transformation can improve customer experience, such as by providing more personalized experiences, increasing convenience, and improving customer service.
At the same time, several bottlenecks are awaiting those who don’t go fully digital.
Register for Webinar
When: 17th August 2022; 2:00 PM (KSA Time) 3:00 PM (UAE Time)
Registration: Free
Registration Link: https://www.hiddenbrains.com/webinar/cx-through-digital-transformation.html
