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Your trusted tech partner.
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  • SCOSCHE HIdden Brains Client
  • Caterpillar Hidden Brains Client
  • Digicel Hidden Brains Client
  • Capital One Hidden Brains Client
  • STANDARDIMAGING Hidden Brains Client
  • Honeywell Hidden Brains Client
  • Best Buy  Hidden Brains Client
  • Tawal Hidden Brains Client
  • MRS Holdings Hidden brains Client
  • SIMAH Hidden Brains Client
  • STC Hidden Brains Client
  • OMV Hidden Brains Client
  • SCOSCHE HIdden Brains Client
  • Caterpillar Hidden Brains Client
  • Digicel Hidden Brains Client
  • Capital One Hidden Brains Client
  • STANDARDIMAGING Hidden Brains Client
  • Honeywell Hidden Brains Client
  • Best Buy  Hidden Brains Client
  • Tawal Hidden Brains Client
Our Offerings

GCC-as-a-Service: What We Offer

Empowering enterprises with GCC setup and transformation that goes beyond cost savings, driving capability, innovation, and digital excellence.

Business Process as a Service (BPaaS)

Business Process as a Service (BPaaS)

We streamline core operations by delivering end-to-end process management, ensuring cost efficiency, agility, and consistency while enabling enterprises to focus on growth and strategic innovation.

    Artificial Intelligence as a Service (AIaaS)

    Artificial Intelligence as a Service (AIaaS)

    Our AI-driven models empower enterprises with predictive analytics, intelligent automation, and real-time insights, making operations smarter, faster, and more adaptable to ever-changing market needs.

      Digital Product Engineering Services

      Digital Product Engineering Services

      We design, build, and scale digital products tailored for global markets, ensuring high performance, security, and user experience to help enterprises stay competitive and innovative.

        Digital Transformation Services

        Digital Transformation Services

        From legacy modernization to cloud adoption, we deliver digital transformation services that accelerate growth, strengthen resilience, and help enterprises embrace next-gen technologies with confidence.

          Global Talent & Innovation Hubs

          Global Talent & Innovation Hubs

          Through GCC global capability centers, we deliver skilled talent, advanced tools, and innovative solutions that foster collaboration, accelerate time-to-market, and support enterprise-wide transformation.

            Business Process as a Service (BPaaS)
            Business Process as a Service (BPaaS)

            We streamline core operations by delivering end-to-end process management, ensuring cost efficiency, agility, and consistency while enabling enterprises to focus on growth and strategic innovation.

              Artificial Intelligence as a Service (AIaaS)
              Artificial Intelligence as a Service (AIaaS)

              Our AI-driven models empower enterprises with predictive analytics, intelligent automation, and real-time insights, making operations smarter, faster, and more adaptable to ever-changing market needs.

                Digital Product Engineering Services
                Digital Product Engineering Services

                We design, build, and scale digital products tailored for global markets, ensuring high performance, security, and user experience to help enterprises stay competitive and innovative.

                  Digital Transformation Services
                  Digital Transformation Services

                  From legacy modernization to cloud adoption, we deliver digital transformation services that accelerate growth, strengthen resilience, and help enterprises embrace next-gen technologies with confidence.

                    Global Talent & Innovation Hubs
                    Global Talent & Innovation Hubs

                    Through GCC global capability centers, we deliver skilled talent, advanced tools, and innovative solutions that foster collaboration, accelerate time-to-market, and support enterprise-wide transformation.

                      How we help

                      How We Help Our Clients with GCC-as-a-Service

                      We go beyond setting up a GCC. We enable enterprises to build future-ready global capability centers that drive efficiency, innovation, and transformation. Here’s how we help:

                      We take care of day-to-day operations, governance, compliance, and talent management, ensuring your GCC runs seamlessly while you focus on strategic growth.

                      Our experts reimagine existing GCCs, introducing new technologies, process excellence, and agile models to maximize performance and business value.

                      A robust digital platform that integrates digital global services, advanced analytics, AI, and automation, making your GCC more agile, scalable, and innovation-driven.

                      From capability design to execution, we act as your strategic partner, helping you align GCC initiatives with long-term business goals and global operating models.

                      Why Choose Us

                      Benefits of a Global Capability Center

                      Switching to a global capability center provides businesses with more than just cost savings. It creates a long-term model for efficiency, innovation, and growth while keeping complete control over operations.

                      Cost Efficiency

                      A GCC helps cut operational costs by consolidating functions in one hub. You gain access to skilled talent, streamlined processes, and reduced overheads without compromising on quality.

                      Access to Global Talent

                      Tap into a wide pool of skilled professionals. A GCC provides your business with expertise across domains such as IT, finance, AI, and digital services, eliminating heavy recruitment challenges.

                      Faster Business Transformation

                      With a dedicated GCC, you can adopt digital product engineering services, artificial intelligence as a service, and business process as a service more quickly, driving faster transformation and innovation.

                      Scalability and Flexibility

                      As your business grows, the GCC scales with you. It adapts to market changes, integrates new technologies, and supports expansion without requiring the rebuilding of infrastructure.

                      Innovation and Agility

                      GCCs encourage a culture of innovation. They provide the right environment to test new models, adopt cutting-edge tech, and improve agility in responding to global business demands.
                      Cost Efficiency
                      A GCC helps cut operational costs by consolidating functions in one hub. You gain access to skilled talent, streamlined processes, and reduced overheads without compromising on quality.
                      Access to Global Talent
                      Tap into a wide pool of skilled professionals. A GCC provides your business with expertise across domains such as IT, finance, AI, and digital services, eliminating heavy recruitment challenges.
                      Faster Business Transformation
                      With a dedicated GCC, you can adopt digital product engineering services, artificial intelligence as a service, and business process as a service more quickly, driving faster transformation and innovation.
                      Scalability and Flexibility
                      As your business grows, the GCC scales with you. It adapts to market changes, integrates new technologies, and supports expansion without requiring the rebuilding of infrastructure.
                      Innovation and Agility
                      GCCs encourage a culture of innovation. They provide the right environment to test new models, adopt cutting-edge tech, and improve agility in responding to global business demands.
                      Our process

                      How Does a Global Capability Centre Work?

                      We make setting up a Global Capability Center simple, scalable, and fast. From planning to execution, our GCC-as-a-Service model handles everything so you can focus on growth.

                      • Understanding Your
                        Business Needs
                        We start with business transformation advisory, learning your goals and challenges. This helps us design a GCC global capability center roadmap aligned with your growth, efficiency, and digital future.
                      • Designing the
                        Right Model
                        Our team creates a custom framework that blends capability as a service, business process as a service, and digital global services to fit your unique operational requirements.
                      • Building the GCC
                        Infrastructure
                        We establish a scalable global capability center powered by digital product engineering services and cutting-edge technologies, ensuring your teams are supported with tools for collaboration and innovation.
                      • Embedding Advanced
                        Technologies
                        From artificial intelligence as a service to automation, we integrate modern tools into your GCC, enhancing decision-making, reducing manual work, and enabling faster delivery of digital transformation services.
                      • Driving Continuous
                        Optimization
                        Our role doesn’t end at setup. As a trusted digital transformation services provider, we continuously monitor, optimize, and scale your GCC, ensuring it keeps delivering measurable value to your business.
                      Understanding Your
                      Business Needs
                      We start with business transformation advisory, learning your goals and challenges. This helps us design a GCC global capability center roadmap aligned with your growth, efficiency, and digital future.
                      Designing the
                      Right Model
                      Our team creates a custom framework that blends capability as a service, business process as a service, and digital global services to fit your unique operational requirements.
                      Building the GCC
                      Infrastructure
                      We establish a scalable global capability center powered by digital product engineering services and cutting-edge technologies, ensuring your teams are supported with tools for collaboration and innovation.
                      Embedding Advanced
                      Technologies
                      From artificial intelligence as a service to automation, we integrate modern tools into your GCC, enhancing decision-making, reducing manual work, and enabling faster delivery of digital transformation services.
                      Driving Continuous
                      Optimization
                      Our role doesn’t end at setup. As a trusted digital transformation services provider, we continuously monitor, optimize, and scale your GCC, ensuring it keeps delivering measurable value to your business.
                      Case Studies

                      Success Stories of Our Global Services Center

                      Our global capability center is more than just support; it’s a growth engine. See how global brands transformed challenges into opportunities with our tailored solutions.

                      MRS Holdings
                      Digital Transformation in Oil & Gas
                      • 100%
                        Terminal Automation
                      • 70%
                        Faster Turnaround
                      • 40%
                        Lower Operational Cost
                      MRS Oil & Gas Case Study
                      Scoshe
                      Migration to Top eCommerce Platform
                      • 50%
                        Reduced 3rd Party Dependency
                      • 100%
                        Accurate Data Migrations
                      • 20%
                        Improvement in Performance
                      Scosche
                      What Our Clients Say

                      Check Out Some of Our Transformative Client Experiences

                      Our clients are at the heart of everything we do. Here’s how they describe their journey with us and the impact we’ve created together.

                      Mr. Christopher Creel
                      Play ButtonWatch Video Now
                      Mr. Christopher Creel
                      USA

                      Where dozens fell short, Hidden Brains delivered

                      What truly set them apart was their genuine care and alignment with our business goals. Over an 8-month collaboration so far, they elevated engineering possibilities, enabling us to showcase transformative solutions to our stakeholders with our solutions.

                      Mr. Yusef
                      Mr. Yusef
                      Saudi Arabia

                      I have been very satisfied with Hidden Brains

                      I want to express my heartfelt thank you and I am very satisfied with HB. I received good customer service from you as I was explained and cleared all my queries step by step since beginning. I would like to request that you guys keep doing what you’re doing, as you’re BEST at it.

                      Ms. Esther C
                      Ms. Esther C
                      Kenya

                      ​​The team was professional and gave timely feedback

                      We run youth and children programs geared at helping them unleash their potential. I have no IT experience but they made it simple and at no time I felt lost. I will recommend HB most definitely.

                      Image One
                      Mr. Arthur
                      UK

                      Great Communication - Best in their field.

                      Hidden Brains developers are genuinely good in their field, and their communication skills and sense of responsibility really add up to make the whole process easy for the client.

                      Ms. Fatme C
                      Ms. Fatme C
                      Saudi Arabia

                      Expert and experienced team flexible with changing project needs.

                      Flexible with any IT needs that you require, and because they have a big team, they can support any type of software/coding. Quick response time with all of the team involved which we loved.

                      Mr. Creel
                      Mr. Yusef
                      Ms. Esther C

                      Frequently Asked Questions (FAQs)

                      Get clear answers to the most common questions about GCC as a service. Discover how it powers global strategic business solutions with speed, scalability, and cost efficiency.

                      GCC as a service is a model where enterprises set up and run a global capability center through an external partner. It covers infrastructure, talent, digital services, and operations delivered as a managed service.

                      It helps reduce costs, scale quickly, and access global talent. Enterprises also benefit from faster setup, advanced digital tools, and the flexibility to adapt to changing business needs.

                      A traditional GCC/GIC requires upfront investment and ownership. With GCC as a service, the provider manages setup, operations, and scaling, making it faster, leaner, and more cost-efficient.

                      Leading GCC service providers include specialized IT companies, digital transformation firms, and outsourcing leaders who offer end-to-end solutions for setup, operations, and innovation.

                      A GCC as a service can be set up in weeks instead of years. Timelines depend on scale, location, and business functions, but speed-to-market is a major advantage.

                      Pricing is usually Opex-driven, with options like per-seat cost or subscription models. This reduces upfront Capex, making it easier for businesses to scale without heavy investments.

                      Industries like banking, insurance, healthcare, retail, telecom, and technology benefit most, as they require scalable operations, cost optimization, and digital transformation.

                      Look for a provider with proven GCC setup experience, strong digital capabilities (AI, RPA, cloud), transparent pricing, and industry-specific expertise.

                      Technologies like AI, RPA, and automation streamline processes, improve efficiency, and reduce errors. They help GCCs evolve from cost-saving hubs into innovation and transformation centers.

                      Challenges include data security, regulatory compliance, cultural alignment, and provider dependency. Choosing the right partner with strong governance reduces these risks significantly.
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