Guaranty Trust Bank Ltd.
Banking & Finance.
& Corporate Banking
The Guaranty Trust Holding Company PLC, also commonly referred to as the GTCO PLC is one of the most renowned banks in Africa. This multinational finances group offers several services starting from investment banking, pension management, asset management, and similar others. The company is headquartered in the Victoria Islands in Lagos.
Featured as subject of
Harvard Business School Case studies
Best Digital Bank in Nigeria
The company has established a single and uniform platform to enmesh customers digitally
where they would not only be able to socially interact with each other, but also receive various
services like that of banking and e-commerce. They would also receive several relevant news
and information on this platform. Furthermore, this platform also aims to generate revenue for
several vendors and content providers by helping them market their products on this platform.
Through new GT Connect application,
non-account holders of GT Bank Nigeria
can be directly reachable. Appending
other prominent service segments apart
from the basic banking features of the
application, attracts all age group the
The first step involves the discovery phase of the solution. This involves understanding the strengths, weaknesses, and objectives followed by defining the starting point.
The second step involves identifying and developing a workflow plan. The workflow plan is then evaluated followed by defining a business model for the company.
The third step involves conducting an in-depth technical feasibility step that involves checking for the risks involved in the process, ensuring the technical solutions match business needs, and creating POC to ensure the creation of the best-suited business solutions.
This started with understanding the current IT infrastructure at GT bank followed by analyzing the existing software and applications to understand how they operate. This also helped in understanding the operations of each application.
The wireframes and prototypes of the company are created so that the user journey can be converted into a user experience on this platform. The architecture, modules, product designs, interfaces, and data used in the system so that the specified requirements can be satisfied.
The priority features of the company are identified and selected on the basis of business goals. The product roadmap has been prepared by considering the priority feature for the MVP.
With an aim to enable buyers and sellers to connect and transact, the company has built a multi-vendor e-commerce marketplace platform design and development plan.
Defining and designing Digital payment solutions to leverage the Electronic payment technology so that bill payments can be made conveniently bills from the bill payment application.
Leveraging payment software solution for merchants onboarding.
Bill generation through bill payment app
System design for developing the customer banking software solution which would enable to make digital payments for all the users and the entire section of GT bank services to the account holders.
Designing solutions for the development of custom content publishing software platforms and providing various content-creating solutions. This would also help in engaging the platform users through the usage of digital marketing solutions.
Designing the custom messaging and chat application development which would help in building a community of visitors. This would be done mainly by increasing customer engagement and transaction processing.
Planning to develop the custom app marketplace development for allowing the app developers in getting enterprise applications tested by the community before the app is being launched in the market.
Providing technical design to help in developing free website builders and also developing custom website design solutions. The company would also provide IT infrastructure as a service to small businesses by using the no-code website development.
Man hours of brainstorming
Man hours of research
Applications Prototype built in 8 weeks
APIs from 6 third-parties reviewed
POCs created for different modules
Offline application architecture defined
To complete the prototype of all applications in short period of time is like magic. Cannot imagine completing this in 8 weeks without the dedication & expertise of Hidden Brains team.
Edufon Japhet (Group Head, Business Solutions, GT Bank)
“Easy to deal with, excellent service and prompt response to changes and enhancements during our app and website development.”