Introduction

Client Name
MRS Holdings Ltd.
Business
Oil & Gas
Country
Nigeria
Subsidiaries
MRS Oil Nigeria Plc, MRS Oil & Gas Ltd , Corlay Global SA

MRS Holdings has partnered with Hidden Brains for modernizing the venture scene with tech answers for the Oil and Gas downstream industry bringing about computerized change.MRS Holdings operates all across Africa and is involved in performing a wide range of activities. The company is however focused on the overall value chain of downstream oil business of seven countries in Western Africa. These seven countries include Benin, Nigeria, Togo, Cameroon, Geneva, Guinea, and Cote D'Ivoire in Logistics, Lubricants, Oils Supply and Trading, Distribution, Aviation, Retail business, and Construction of different petroleum products.

Throughout West Africa, MRS Group operates more than 700 retail stores.

10k+
Employment
USD
200M+
Turnover
20Million liter
Per DayLoading Capacity
Services in
- Nigeria
- Cameroon
- Benin
- Togo
- Cote D’lvoire
- Guinea
- Switzerland

Business Goal

The business goal is to streamline different activities by using platforms that are centered around data and are critical to business. The goal is to enable an all-around view of the activities that are undertaken throughout the value chain. The goal is to be a vital guide to evaluate each activity and distinguish advanced jumps for accomplishing explicit business goals.

Pain Points

There are several problems that businesses could face while operating. Some of the problems have been identified below:

Absence of automation
Significant occasions and undertakings were overlooked because of inadequate tracking and the absence of reminders.
Problems inaccessibility as a result of connectivity issues of the internet.
Inaccuracy of data, inconsistencies, anomalies, and redundancy of data.
Sloppy and impromptu administration across specialty units.
Business misfortune because of information control, functional, and information issues.
Absence of a platform that is flexible and could adapt easily to changing business dynamics.
Inaccessibility of ideal business basic data.
Failure to align multiple business units.

Client

Sayyu Dantata

Founder & GCEO, MRS Holdings Ltd.

The biggest pain I have is, neither having a bird's-eye view nor a ground-level view of
the of data related to my business. I even do not know what I see is accurate and is timely
information currently.

Hidden Brains Approach

As the industry consists of several business organizations, there has been a growing need for solutions to simplify processes. The process makers at Hidden Brains decided that the solution requires proper planning and brainstormed together to choose the way to deal with it. The process came up with the magic of three “S” approaches.

The first step however is about discovering the needs that are based on the priorities of the business. The second step involves the advancement of a total answer for automation of processes to lessen manual work. The third step is to simplify the process by synchronizing the multiple systems and enabling smooth operation. The last step is to sustain the solution by advancing the report systems that are in place to develop strategies for the business.

Discover

Discovering and identifying the needs based on the business priorities and critical business operations. This includes onsite visit, business requirement gathering, stakeholder interview sessions spread across 4 months.
Solve

Complete solution for automation of the operations to reduce manual works. Advanced Role Management System for Flexible Operations across organisation. This was possible due to discovery approach been taken where all existing business workflows were documented.
Simplify

Complete Synchronization between different systems to ensure smooth operations. Advanced hardware integration for ensuring security. Identifying gaps between operations & business processes, simplifying the process with the help of domain experts and visits to operational sites.
Sustain

Advance Reports System in place to plan business strategy. Market Analysis by on-site tours and recommendations for advancements. Defining & implementing up to date and upgraded business processes to complement business.

Hidden Brains Solution

Hidden Brain provides a solution to digitize the business system across several departments. Some of the solutions provided by Hidden Brains are:

Customer ERP Development Software
Customer Sales Portal Development
Analytics and Reporting Platform
Multi-Vendor eCommerce marketplace development
Employee Attendance Management System
Retail Stations Management System
Cloud-based employee self-service portal
Cloud-based HRMS Solution
Custom Asset Management Software Solution
Warehouse Management Software and Inventory Management Solution
Supplier Management Platform & Supply Chain Management Software Development
eProcure Management System Development
Terminal Automation and Terminal Management System

Customer Sales Portal Development

Customer portal application that includes sales portal, CRM integration, custom ERP system integration, accounting & finance system integration, B2B, B2C, as a part of enterprise sales portal.

Bulk sales process
CNI sales process
Retail sales process
Lubricant sales process
Aviation sales process

Programming loading ticket
eWallet solution
Throughput sales process
Integrations
Point of sale (POS)

Custom ERP Software Development

Advanced ERP software solution to go with custom CRM development as a part of CRM & ERP software suite integrated with accounting software solution.

Customer change request management
Customer credits management
Order processing
Customer care support system
Support ticket system
Document management system

Communication & collaboration tool
Approval process
Integrations
Workflow automation
Tracking & visibility

Terminal Management System (TAS) & Terminal Automation

Bulk terminal management through terminal logistics software and integrated terminal automation system to automate fuel terminals.

Gantry & loading automation
Exit & entry gates automation - truck identification system
Loading ticket Processing
Aviation bowser processing with ROB
Customizable alerting schedules
Remote terminal configuration changes
Stock control & reconciliation

Fuel quality certificate generation
Loading program management
Vehicle scheduling & queuing
Tank farm management system
Real time visualisation of loading
PLC based automatic way billing
Terminal loading report

Finance & Accounting Platform Development

Leveraging fintech software development expertise, to come up with custom accounting software and finance platform implementation to be part of SaaS accounting solutions ecosystem.

Bank reconciliation, payments & receipts
Cash payments & receipts management
Single & multiple journal vouchers
Accounts payable
Accounts receivable
Chart of accounts
General ledger
Trail balance module
Balance sheet
Cash flow management
Credit management

Budgeting & forecasting
Fixed asset management
Vendor credit memos
IRS tax forms
Automatic tax calculations
Account reconciliations
Invoice processing & automatic invoicing
Online payment processing
Profilt & loss statements (P&L)
Board reports
Integrations

eProcurement Management System Development

Cloud-based procurement platform, contract management software, procure to pay software, and vendor management software development as a part of enterprise procurement software solution.

Purchase requisition
Request for proposal & request fir quotation
RFP & RFQ response
Purchase order
Good received
Purchase voucher
Contract management
Delivery planning

Materials management
Vendor/supplier directory & management
Vendor credit management
Quotation management
Bill entries management
Vendor audits & vendor relationship management
Accounts & payments

Supplier Management Platform & Supply Chain Management Software Development

Cloud-based supply chain management software, e-procurement software, to cater supply chain operations as a part of enterprise supply chain management solution (SCM Solution).

Approval process
Creation & management of zones
Supplier catalogue management
Maintain approved supplier list
Supplier performance and ratings
Acquisition of raw materials

Inquiry process
Order management
Delivery & logistics management
eWallet & finance management
Reports and analytics

Warehouse Management Software & Inventory Management Solution

Custom inventory management software development providing warehouse management solutions, Supply chain inventory management platform, and warehouse software integration services.

Inbound & outbound stock management
Stock reconciliation
Stock level metrics
Automated reorder
Inventory allocations & inventory transfers
Bill of materials (BOM)
Multi-site inventory management

Multi-location warehouse management
Bin transfer management
Repackaging
Ownership transfer
Logistics & delivery
Department & staff management
Realtime-inventory tracking

Custom Asset Management Software Solution

Asset tracking software that includes asset lifecycle management solution, asset tracking process automation, and asset management software.

Item classifications
Assets masters management
Purchase voucher management
Asset register & capitalisation
Asset transfers
Asset lifecycle management & assets retirement process

Alerts & reminders for maintenance
Predictive & reactive maintenance process
Asset accounting
Asset tracking
Procurement & purchasing
Reports & analytics

Cloud Based HRMS Solution

Human resource management system software that includes HR Software solution, payroll software solution, as a part of Payroll & HRMS software solution ecosystem. Employee self-service portal integration.

Leaves & attendance policy management
Policy settings & adherence
Timesheet management & overtime calculations
Employee loan management
Contractual employee management
Expenses & voucher management
Employee contract and documents management
Employee engagement

Employee onboarding
Exit process management
Pay adjustments & payslip generation
Payroll processing & salary disbursements
Reminders & alerts
Access control management
Real-time reports & analytics

Cloud Based Employee Self-service Portal

Employee portal development integrated with custom HRMS software.

Expenses requests & claims
Payment requests
Loan requests
Salary slip generation & printing

Online punching
Attendance reports & shift details
Document management
Alerts & notifications

Retail Stations Management System

Retail sales software with store management solution, fuel station management software, Petrol pump solution tools, petrol pump management system, filling station management system, and gas station management software as a part of custom retail software solution.

Product management
Sales management
Billing & invoicing
Purchase management
Manpower/HR & shift management
Stock management
Loyalty programs
B2C Sales [ Cash / Scan N Pay ]
Petrol pump accounting system

Expense management
Daily closure process
POS (Point of Sale)
Station/Shop services timings management
User management
Ewallet solution
Ordering process
Reporting & analytics

Smart Attendance Management System

Employee attendance management solution having realtime attendance tracking system, employee tracking system, biometric attendance management system, face recognition attendance system, mobile attendance management system and AI based attendance management system.

Online and offline clock in and out
Leaves, holidays and abcense management
Flexible employee scheduling
Contracted employee attendance
Visitors management
Multiple company locations management
Employee shifts management
Attendance dashboard
Punch reports

Punch in and out through face recognition and biometric attendance
Employee self service through attendance mobile app
Employee tracking
Online-offline data sync
Notifications & reminders
HRMS & payroll integration
Calendar integration
Advanced analytics & reporting

Multivendor eCommerce Marketplace Development

Online multivendor marketplace that leverages seller portal, retail shopping, advanced shopping cart development, B2B, B2C, accounting software integration, custom CRM Integration, custom ERP integration.

Raffle management
Donations
eWallet
Merchant onboarding & seller portal development
Quick payments through advanced shopping card development

Customer journey tracking for retail shopping
Targeted advertising
Logistics & shipment
Deals & loyalty programs solution
Payment software solution

Analytics & Reporting Platform

Custom analytics reports software that includes data visualisation tool, business insights tool, custom dashboard solution, custom BI tool development, real-time dashboard development, smart dashboard software & intelligent dashboard solution.

Centralised reporting platform
Multi-countries and multi-location reporting & dashboard
Interactive data exploration
Data visualisation
Advanced analytics
Data monitoring & corrections

Automated alerts
Sales dashboard
Activities dashboard
Loading dashboard
Accounting dashboard

Achievements

The company has completed a 5-year journey where Hidden Brains have helped in business growth and sustainability for businesses across different countries. Hidden brains have enabled their clients to obtain real-time data along with an increase in transparency in their value chain.

I never imagined that one day I could run my business through my iPad. Hidden Brains team made this possible. I can proudly say that Hidden Brains played a key role for MRS Holdings in the digital transformation journey.