Tide Services manages three distinct business segments, each handling a diverse range of complex technical documents, from legal contracts and insurance policies to utility infrastructure reports. With varying operational needs and stakeholder requirements, effectively managing and sharing these documents was a significant challenge.
The solution was clear: Tide Services required a scalable, unified platform to streamline document management, ensure secure access, and make documents in multiple formats, XML, DOCX, and PDFs, easily accessible across teams and stakeholders.
In collaboration with Hidden Brains Experts, Tide Services leveraged Microsoft Azure's cloud capabilities to implement an automated PDF generation service, transforming document workflows, enhancing accessibility, and fostering seamless collaboration across business units.
Tide Systems faced several critical pain points in its document
management processes
Our approach to transforming Tide Services' document management was built around scalability, security, and accessibility:
We began by understanding the specific challenges and document requirements of each business segment to ensure a solution that met their operational needs.
Using Microsoft Azure, we built a robust cloud-based platform capable of handling diverse document formats and high-volume processing, ensuring future scalability.
Our solution enabled real-time document sharing and collaboration, empowering teams to access, review, and update documents effortlessly, streamlining workflows.
With Azure Blob Storage and built-in security features, we provided a centralized, secure system for storing and accessing sensitive documents.
We implemented an automated XML to PDF conversion service, ensuring seamless document output that met accessibility standards and tailored formatting.
Secure, reliable access control.
Automates batch processing and XML/GIF uploads.
Initiates PDF production and stores files for traceability.
Ensures error-free XML processing with customer-specific rules.
Customizes PDF output based on customer-specific settings.
Organizes PDFs and log files for easy retrieval.
Prioritizes urgent orders for faster delivery.
Monthly reports track conversions for transparent billing.
Automatically deletes data after specified retention periods to ensure compliance.
The solution we delivered to Tide Services is built around simplicity, security, and scalability, leveraging Microsoft Azure to streamline PDF generation. Here's a breakdown of what we did
We optimized the entire process, making it faster and more reliable, from handling XMLs and GIFs to validating data and dynamically generating PDFs.
We added a public/private key authentication system, so only authorized users can access sensitive documents, keeping everything safe and compliant.
We simplify client onboarding by abstracting customer data, enabling quick adaptations with minimal effort and no complex development.
The system is designed to process large batches of documents quickly, making sure everything from big attachments to complex workflows.
PDFs are generated dynamically based on customer preferences, allowing us to tailor naming conventions and formatting to each client’s needs.
PDFs and log files are stored in Interim Storage, making it easy to track and retrieve documents and ensuring smooth workflows across all stages.
The system tracks requests, successful conversions, and any failures, generating monthly reports that give detailed insights for clear, performance-based billing.
Implemented strict data retention policies, automatically ensuring that all input and output data are securely deleted once the retention period expires, keeping everything compliant.
By integrating Node.js and React PDF, we added flexibility for creating dynamic content in PDFs, improving user interaction and customization.
Azure Data Factory ensures seamless coordination between XML validation, PDF creation, and log file management, allowing the system to operate effortlessly.
Turning cluttered, chaotic processes into streamlined and efficient ones, we solved every business challenge with tech, expertise, and better solutions.
Have questions about how our PDF generation solution works and what it delivers? These FAQs explain everything, and if you still have any queries, feel free to get in touch; we will be happy to help.