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Software Product Maintenance & Support Services

 

Hidden Brains perceives new software release as the start of product maintenance and upgrade cycle to ensure its dynamicity to competitive market. We enhance the value of your existing product with dedicated support and maintenance services. Our comprehensive range of services are aimed to ensure timely response to run-time issues and guaranteed high-quality service levels.

Team at Hidden Brains assures to give you long-term support for off & on-site maintenance services including but not limited to resolving issues, errors in design or implementation, enhancement of functionality and migration process for new releases, bug tracking and fixing. With an assured timely response and guaranteed service levels, we provide clients with enhanced flexibility in addressing special software maintenance and support needs.

  • Operational Efficiency
  • Business and IT Alignment
  • Product Enhancement
  • Boost Product Performance
  • Implementation of New Product Features

OurPropositions

Our Propositions

Our CapabilitiesEnabling businesses to deliver next generation products with product maintenance process

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Re-engineering from scratch is the most viable option of maintenance support to revise the product that has served well over the years but has become obsolete now. Legacy systems with high dependency on products find it difficult to migrate to new technology platforms. Hidden Brains re-engineering services aims to transform the outdated software to make it resourceful and address a revolutionary shift in the workforce.

Hidden Brains offers product enhancement services for upgrading applications and databases of the existing legacy systems to leverage the benefits of emerging technologies. We help enterprises to address major challenges of legacy system such as high maintenance costs and technology limitations. Our experts modernize your products and legacy systems with enhanced features to survive in this highly competitive market.

Hidden Brains helps enterprises in development of globally recognized products through specialized localization and globalization services. Our professionals take over the responsibility for documents, software and website localization. All our globalization services are subjected to functional and visual testing by native expert speakers to ensure linguistic and technical accuracy.

Enterprises are focusing on application support and maintenance services to drive business growth in an uninterrupted manner. Hidden Brains technical experts manage enterprise applications with support for end user, application configuration, testing, patch maintenance or backups. We continuously monitor your application for performance, errors & bugs and provide extended support to ensure its long term usability.

Our Process

Our systematic process for handling product maintenance and support projects

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Our Process

Areaof Focus

Choose from different Product Maintenance approaches based on your requirements

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  • System Software
  • Application Software
  • Internet based Products
  • Tools and Lifecycle Products

Hidden Brains InsightsStay ahead of technology paradigm shift

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