Augmented Reality in Enterprise

For all of the phenomenal changes in the rapidly growing augmented reality tech sector, it is just the beginning of the revolution. Augmented Reality in enterprise industry is one of the most dynamic and evolving segments of the market.

As we look into the future and way ahead, rapid improvements in AR technology are allowing for extensive application in industrial settings -- and more decision makers in these niche areas understand the tremendous value that enterprise AR solutions bring to large enterprises. AR apps help streamline processes, increase efficiencies and improve accuracy. Rapid implementation of emerging AR/VR/MR technologies for different types of training and development activities.

Enterprise Augmented Reality Application Use Cases

  • In-depth training of staff for heavy equipment in a classroom to create immersive, step-by-step content for Microsoft HoloLens. These training sessions easily lead to consumable training and installation experiences improved comprehension and significantly reduced training time.
  • Educate customers on use of voluminous and complex industrial machinery on key technical differentiators that separate their products from their competitors.
  • Maintenance App using Augmented Reality solves both challenges by allowing customers to visually explore the components and features of heavy machinery through an easy to follow step-by-step guide in AR—allowing inexperienced users and technicians to maintain pumps on their own.
  • Emergency services and first responders scan QR stickers located on the vehicles to digitally view the location of potentially hazardous internal components.
  • Emergency services to rescuers providing immediate digital rescue information about the vehicles involved in a crash.
  • Augmented Reality Remote Assist technology enables inexperienced workers to access experts using on-demand visual communication and share view with a remote expert.
  • Showcase features of bikes to assist with service and parts inventory replenishment, and provide brand messaging to customers.

Future of Augmented Reality

The coming years will be play a transformational role for the industry and this exciting technology, opening up explosive innovation as new applications emerge. The commercially viable consumer market of Augmented Reality App Development will continue to expand in 2019. Till now, the consumer market has lagged behind commercial and industrial applications due to high price and customer's conservative approach. Industrial adopters using AR to overcome high cost problems often justify the investment required to solve them.

With new technologies, successes and challenges, we can predict a few emerging AR trends that will transform companies and consumers across businesses in the near future.

Next Generation HoloLens

The next generation of HoloLens hardware will eliminate major drawbacks and limitations previously slowed headset-type wearable adoption. AR adoption will shift from industrial and commercial segments into the consumer market. The main reason behind this shift will be the hardware gets lighter, faster and accurate, with improved displays and longer battery life.

Apple patent for mixed reality headset to track your facial expressions

Recently, Apple was in news for a patent related to mixed reality headset with sensors. Filed in March this year, the patent is titled ‘Display System Having Sensors’.

  • Published by the USPTO only last week, this patent describes the display system with sensors to track eye movements, facial expressions, and gestures.
  • Inputs in combination with sensors to provide a mixed reality experience to the user.
  • Display inside the headset will display the outside view in high resolution, which should add to the experience of mixed reality.

It is rumored that Apple is working on a mixed reality headset which would connect to an iPhone wirelessly and according to speculation would release such a product in 2020. The iPhone would function, making the headset work and would use the processing power, GPS, and network of the phone. The report also suggested that the headset would run on a custom OS and production will start in Q2 2020.

The patent does not throw light on whether the headset will connect an iPhone or describe the workings of the sensors. The sensors would represent users’ faces in mixed reality. On the other hand, some sensors will record jaw and eyebrow movements as well as will track the eye movements for biometric authentication.

Equipped with sophisticated features, the head-mounted display (HMD) can capture data about the user’s environment that are used as a controller of the mixed reality system. Subsequently, it renders virtual content based on the information received. A “video see through” camera captures video of the user’s environment to display the user with a virtual view of real environment on the HMD.

Challenges of Augmented Reality in Enterprise

Cybersecurity is turning out to be a critical factor in the modern society. With connected devices becoming a new norm, nearly all such devices come with a risk. Augmented reality devices are no exception.

Key Cybersecurity Trends and Issues to Watch Closely Going Forward

  • Projection-based AR platforms are hardwired and less vulnerable to hacking and data theft.
  • Wearables and cloud-based systems come with the potential exposure of sensitive information
  • Robust and strict cybersecurity is one of the first things AR solutions companies need to take into account when designing solutions. This is a key reason why cybersecurity will continue to be a top priority going forward.
  • Focus on the physical security of wearable devices.

While AR solutions providers often have more robust security protocols than their clients, companies often aren’t comfortable storing sensitive data on someone else’s cloud, and AR solutions providers will need to reconcile that.

Finally

AR offers phenomenal possibilities. Several enterprises leverage these transformative technologies for inventory management, warehouse logistics, remote guidance & collaboration, safety training, and much more. Is your enterprise ready for the change?


written by for Artificial Intelligence, Enterprise Solutions section(s).