Tackling and excelling at business transformation with established Center of Excellence.
Hidden Brains’ Center of Excellence (COE) acts as a hub for research and development, implementation, governance and support for all Agile and DevOps projects.
Our Center of Excellence (COE) department Brains consists of a team of people with specialized expertise who work together to leverage their combined knowledge and proficiency to define best practices, create efficient processes, build formalized templates, create appropriate checklists that can be used to benefit the overall organization.
This COE team consisting of diverse people with varied skill set promotes collaboration and adopts industry-standard best practices, leverages emerging and cutting-edge technologies, studies current market trends and dynamically changing customer’s behavior to drive exceptional business results.
5 basic needs
Imparting demonstrable value to the business units
Center of Excellence offers support by suggesting optimized and advanced ways to render IT services through their subject matter expertise.
COE experts define industry standards, processes, methodologies and are equipped with necessary tools and knowledge repositories to guide other members of the organization.
The skills, expertise and knowledge of COE team are utilized to train other team members so that they can develop necessary skills for professional certifications.
Center of Excellence department is created for a specific purpose. It should be able to demonstrate that they are delivering the value, which justifies their reason for creation.
COE is responsible for proper allocation of resources to invest in the most valuable activities and create economies of scale for their service offering.
The executive steering committee of Hidden Brains is responsible for delivering high-quality software solutions as per the expectations. Any sort of discrepancy or distraction in the project delivery process is escalated to this committee, which further takes decision on strategic level to allocate appropriate resources and get the work completed on time with optimum results.
Center of excellence team is responsible for planning, control and management of programs. They maintain the relationship with third party consultants, tool vendors and other stakeholders involved in offering high-quality services, solutions and products. Every aspect of management including resources and finance is handled by this team.
This group of COE is undertakes different cross-cutting activities such as method or process development, planning, delivery, support and maintenance. This group includes few members of COE along with external consultants and volunteer resources from the user community. Common services group need to ensure that the offered services and solutions meet the end users need.
Working groups help in the large scale adoption of new technology by combining their expertise, skills and experience. They strategize the detailed plan of execution, manage the way the solution is adopted and simultaneously coordinate with the other working groups. Working groups of COE identify the best practices and decide which tools and processes should be adopted.