Hello, normally when asked to provide a feedback I respond very quickly because there is typically not much to say other than saying we've received good service. However, in case of Mike Taylor I had to take time and write this feedback because simply saying 'he provided good service' would be an injustice. Mike was more than just a service provider. He was an advisor and a friend too. Normally when we provide specs we expect the developer to run with the specs, deliver something under budget and wash their hands. But Mike ensured that he understood our goals with the website, read the specs inside out and suggested several excellent suggestions. This tells me one thing - he is passionate about his work. Mike's service did not end there. He was always quick in responding to emails and was always available on Skype for quick chat. Communication mattered the most because we were in different geographic locations. Thanks to the exemplary service we received from Mike and his team members we've already awarded our second website to him. Like I tell Mike, me and my partners can sleep peacefully because our second website project is also now in the arms of Lord Buddha (safe and secure). Happy Birthday Mike.
- Australia Based Company Owner
Hidden Brains have been excellent in developing robust solutions for my complex business and web site.
HB worked to their timelines and exceeded our expectation in terms of turnaround time and delivery in every single aspect. It was usually my team and I trying to keep up with their pace of development.
The manager assigned to my project worked hard to ensure the work was done according to my needs and expectations while at the same time, being understanding of my constantly changing requirements.
HB have an excellent graphics design team that can assist in not only the development of the back end of the web site, but ensuring that the front end also meets your needs.
I will definitely recommend HB to anyone looking to develop a web site, no matter how complex or easy it is. I also have a few projects that I am considering undertaking in the future and will be using HB for these.
- Rajan Aggarwal
As a new start up business in the UK, we were a little nervous about going offshore for our website build, especially with the shopping cart requirements we had.
After laying down our requirements I was pleased with Jack's introduction and his thorough questions in the early part of our project.
I have always found Jack to be polite, professional, technically educated and always quick to reply to my emails.
Jack and his team have always understood our requirements in wireframes, HTML pages, development and even patient when we changed our mind about the designs.
The team has been thorough in their work and the level of work is of a high standard. We are very happy with our website and as Jack's team completed the last few snags and changes we shall launch our website knowing it is what we need as a business moving forward.
We would definitely use Hidden Brains and Jack and his team again.
- Scott
Hidden Brains have shown first class commitment to developing robust solutions for our complex business needs. Communication has always been prompt, and the turnaround time on issue resolution continues to impress me. The working relationship with them has felt much more like an extension of our own staff rather than dealing with an anonymous third-party supplier. I have more major projects for the coming months and I will be more than happy to work with HiddenBrains to develop further applications.
- Mr. Almoayed
I put in HiddenBrains all my trust when we decided to outsource them a really huge project, that overall took 7 months to think, design and develop to perfection. Over 100 documents were produced and shared with HiddenBrains development team, which made me realize how complex and quite overwhelming the project was. Nonetheless, HiddenBrains team has always proved to be extremely professional and patient, providing precious yet quick and accurate feedbacks and support, as well as developing exactly what we wanted. We worked as a whole team really smoothly, and as we are now about to launch a project we put all we had in, I can definitely say that I'm extremely happy that we chose HiddenBrains to help us bring it to life.
- Italian based Web Agency
As we are now launching the site, I thought it would be a good time to reflect and give feedback on the team I worked with for a few months. This is also my first project with HB, so it is also somewhat related to HB in general form my own perspective. As always, starting out is a bit tough, I had a difficult time explaining myself to the team and building a common understanding of the goals and milestones. I took about a month, and I take most of the responsibility since the idea was not yet well formed and also I had very little technical documentation to start us off. From HB side I felt a high degree of responsiveness by involving also John Allen & Hemal in order to bring us to the finish line of having a specification and common understanding. Working with Himanshu that month was very intensive, and I felt he did his best with a lot of patience to succeed. If I need to find one problem here, I think it was the over-emphasis initially on the web-site front-end instead of deeply understanding the concept that I was trying to build (SSJS). After that was understood by Himanshu we raced forward.
Team forming and management by Himanshu and the rest was excellent, I felt immediately the rush of work and the daily progress. We had a pretty good plan and we tried to have a weekly review on our progress against that plan. I also enjoyed the daily status/progress reports that really helped me track the team and participate/comment in the right places. In general, it was very effective type of work with the team. I felt the team had the right motivation and leadership and made good progress, so I could focus more on specific questions they had. While some issues needed my attention, 95% of them were not technical - I felt the team had great technical ability. Where I did feel a little weakness, and I'm still worried in that respect is the issue of security. Some of the proposals made along the way were very risky in terms of security against malicious/incompetent outside developers or users. I am sure even now we may still have some vulnerabilities in our code related to user data, user impersonation, etc. I felt the level of RoR proficiency was very high. SSJS knowledge needed building and we had the good fortune to find a good tool (node.js), if we had to build everything from scratch I fear the timetables would not have been met.
The team did quite a few studies of tooling and services at different stages of the project, I felt those were conducted professionally with an open mind. Where I did see some gaps initially was in the part of integrated project tracking, issue tracking,etc. This was handled by using the RedMine product during the project. I think this type of solution should be standard on every project to have a central place to see the code, documents, issues, etc. and not rely on hundreds of mails with many attachments, versions, etc. Finally, I am very happy with the final result inc. scope, time, budget & quality. I think it is done well, w/o resorting to needless crisis modes and pressure. From the team I felt excitement and enjoyment to work on the specific project which was really great to see. I am trying to convince others to try your services and plan to continue working with you in the future.Thanks!
- Adam
"We have found HiddenBrains to be extremely well co-ordinated and responsive to our requests for our application development plans. They have quickly developed and implemented our design, have been immensely friendly and easy to work with, and have gone beyond the call of normal duty in working through the detail with us where it was lacking in our own design plans. The end result has exceeded our expectations, and we look forward to working with HiddenBrains developers to further extend our web-based systems in the near future. "
- David A.
"Working with hidden brains has been such an incredible experience while creating my first website. Learning web development is not easy but they definitely help. They have been extremely professional, and their quotes are very competitive. Their development team is very knowledgeable and they have a solution for anything. I definitely recommend using Hidden Brains for all things involving web development."
- J. Haddad.
"I really have only 1 thing to say about HiddenBrains. And that's "BRILLIANT".
If you are looking for a company that works tirelessly to complete a task within budget and on-time with an extreme amount of professionalism HiddenBrains is the company for you. We have been working with Sam and his team for a while now and haven't had a single problem.
HiddenBrains has been a gem to us. As a matter of fact they worked on an e-commerce website for us which performed excellently and was actually delivered ahead of schedule, unheard of in the development industry. So as you can probably tell I support anyone choosing HiddenBrains for any development work. You can't find a more professional company to work with at a decent price. You will be happy with their work and level of expertise."
- US based IT Company Owner
“Working with HiddenBrains has been a pleasure from start to finish. A truly professional service of the highest quality, backed up by a dedicated team of people who clearly know what and how a website should both look and operate. Throughout each phase of the web design and development process from initial concept to completion Hidden Brains provided invaluable creative input, design expertise, and technical talent.
Additionally, HiddenBrains responsiveness and timely completion of tasks both big and small is unparalleled. I would highly recommend them to any business or person who would want to have a presence on the net."
- US based E-Commerce Store Owner
“During a number of years our company is offering network- and internet-services to companies and educational organizations in the Netherlands. January 2005 we decided to develop a complete new website. For that, our existing modules should be upgraded and a number of new modules should be developed.
We started to look for a reliable partner in India for a long term relation and contacted a number of companies in India . From the start we had a good feeling about Hidden Brains. Communication was professional and their offer was competitive. Comparing all criteria lead for us to an easy choice.
In march 2005 we started working with Hidden Brains. Since that time a number of developers are working on our website. We are very happy with the way Hidden Brains had provided us with services during the last few years. We are confident this relation will last for a long time and will be beneficiary for both, Our Company and HiddenBrains.
- Netherland based Management Consultancy
I couldn’t have asked for a better developer. He understands all my needs and I feel very blessed to have developer like him working with me on this project. I would like to also add that this is the first experience working with outsourcing and couldn’t be more pleased with my decision to work with you guys. I look forward to working with you more on future projects.
- Texas based Pet dating site client
I was surprised at how efficient the programmer was. He finished part two of the project in a week and this made me incredibly happy.
- US based IT Company Owner
I believe Hiddenbrains has capable personnel and a very good "get it done" attitude. We hope to extend our business relationship to include some of our more intricate development needs.
- California based Pharma Group
Very good, they are professional. Both PM and Developer are very good and have together managed and run the projects very well. All staff we have come in contact with have been very diligent and helpful. Project outcome has been satisfactory. Hiddenbrains has met expectations and beat expectations in certain areas. We are looking forward to continuing to work with Hidden Brains in the future.
- Greg
Canada based Publicity Design Company
These people works very fast. I am surprised of their speed :)
- Oliver
Canada based Baby Product Company Owner
Your Business executives are Professional and knowledgeable. Proposal is very clear on the terms and features. Communication was difficult at the beginning until we got used to each others expectations, hours of operations and so on. Developers are skilled and responsible.Skill sets ! Very good people, smart, understand our needs - this is what we liked most about HiddenBrains people. I will definitely recommend my friends and Family if required.
- Jackie
Good service / nice people /reliable
- Robert
Canada Based Digital Imaging Company President
It is a pleasure to work with Sam and HiddenBrains Team. I appreciate their professionalism, effective time management and expertise in the field.
- Terry
USA Based Web Directory Firm Director
Generally pretty good - so far the best outsource company we have used from India. We would use you again
- Andrew
U.K. Based Company
Our experience has been great so far and we look forward to future business endeavors
- Brian
USA Based Job Related Company
I felt that my Project Manager truly cared about delivering a good final product (1) My Project Manager took the time to understand the final objectives of the product and often suggested solutions that were either better than my ideas - or a different way to achieve the solution. He showed a sense of partnership with me in order to please my client. This means a lot. (2) In any project, there is a "gray area" that sometimes wasn't perfectly defined before the project began. In some areas, HB did extra things in order to ensure my satisfaction, and at other times, refused to do them because they were not specifically defined in the project. I felt that the decisions were fair and correct in terms of which items to do and which ones to not do.
HB did a good job defining things in the gray area in an appropriate way.
1) The final product is going to be serviceable and effective. 2) HB's pricing is competitive"
- Joe Edwards
Project Manager made good work. He had to work into our system. Now he is more and more able to work stand-alone on our customer projects. We are satisfied with him for the first step and naturally we want to work together with him in future.
- Christian
Austria Based IT Company
Great support from Hidden Brains Team
- Easton
USA Based E-Commerce Site Owner
Both Developers are doing a wonderful job to ensure that I receive quality and maximum functionality of the site.
The graphic designer is very quick to respond and efficient and effective with his duties.
- Frank
Canada Based Ltd. Company
Very impressed with your professional service.
Every aspect of your business Quality of web development, communication, and excellent attitude. Thank you for your level of commitment.
- George
Australia Based Directory Site Client
Very professional team always thinking. Love working with them. Smart guys. Make me look good.
- Jim
Canada Based Connections Company Owner
Hiddenbrains website development team did a great job for us. They were able to dedicate staff to my project quickly and provided a great product. Hiddenbrains provided creative input throughout the process and completed the project on time and within budget.
I have recommended them to several to several other companies. We will use them again in the future.
- Larry
USA Based Communication Solutions Provider
In a world filled with companies trying to offer innovative IT solutions and competitive pricing, there is only one that provides both - Hidden Brains. Sam and his team at Hidden Brains perform and deliver above and beyond the competition in quality, service and finished product.
I have had the pleasure of working with Hidden Brains on multiple projects covering several industries from automotive, legal, dietary supplements, nutraceuticals and publicly traded corporations and they have always had the necessary skill set to create IT masterpieces.
- Jeff
USA Based Client
Fantastic company that gets every job done in the best way possible!
- Maxime
Spain Based Video Streaming Site Owner
Excellent team work. I am pretty much satisfied so far. My requirements are fulfilling timely. Good professional work. I really like working with Hidden Brains.
Very good team work.
- Nirav
New York Based Jewelry Shop Owner
Professional attitude, reliable managements, fast turnaround time, flexible work schedule, good product results
- Rares
Design Firm Owner Based in Canada
Hidden Brains have shown first class commitment to developing robust solutions for our complex business needs. Communication has always been prompt, and the turnaround time on issue resolution continues to impress me. The working relationship with them has felt much more like an extension of our own staff rather than dealing with an anonymous third-party supplier. I have more major projects for the coming months and I will be more than happy to work with Hidden Brains to develop further applications.
- M. Wilding
A truly excellent company to work with. I first thought that it might be difficult to work with them because of their location. That was never an issue. The work they perform is always competitively priced and is ALWAYS completed when the say it will be done.
- Roger
Real Estate Company Owner Based in Canada
I signed on as a client of HiddenBrains just 2 months ago. I have owned Cube Coach for over a year and found the progress of several programming companies to be very slow and ineffective. I'm writing to let you know how pleased I am to be working with you. The main reason I have enjoyed the process is because of my assigned project manager. His work ethic, creativity, and willingness to be creative have been a "breath of fresh air" - as we say. He has given me a new level of excitement and enthusiasm for my project. I just wanted to be sure and say thank you for running a business with reputable and knowledgeable employees.
- Katherine
I needed a professional website designer for my new business. I took the risk went online and located HiddenBrains. My first contact with HiddenBrains was very informative and a contract was entered within minutes. My ideas were quickly turned into reality in less 60 days of the project team's work. The project team of HiddenBrains that worked on my huge project was made up of Tanvi, LiHog, Chirag and Pramod, they were regularly in touch. Thus keeping the developmental stages alive and growing. HiddenBrains combined consultancy with the engineering job thereby giving me a complete pack of three for the price of one. Further they combined a human face to IT engineering.
Their after sales service is the 'icing on the cake'. Although they do not operate a 'locking-in technique' I shall still contract them for subsequent upgrades.
- Dr. Henry
"It was pleasure working with HiddenBrains. You went beyond what was expected and were always willing to put that "extra" effort to get things accomplished. Your "never say no " attitude was a great help. I am satisfied with the design and functionality of the final product. The methodology that you used - the iterative development, where you started from prototype and then refined the prototype to add code and functionality worked very well for me. I will not hesitate to refer you to others and will definitely be using you in future development."
- Nasar President of a company
Thanks for pushing Dave and Sachin to work faster (not that they need any push at all - both are great!!).We (Offset4Poor) have been working with Hidden Brains for over 18 months now. It initially started as a less-than-4-month project in my head (oh, how I underestimated it all!). However, it turned into a much longer exercise (18 months and counting!). I had the overall concept clear in my head, but did not have the specifics all thought out. Both the website and the iphone app programmers from Hidden Brains (and the project manager) were very patient with me and helped me operational the whole concept to a useful and beautiful app (and website) that we plan to release in the next few weeks. They did not charge us extra for the serious time over-run and most importantly, allowed me to continue working with the same programmers to ensure continuity. In a way, when we succeed with this app, hidden brains will probably be one of the key "hidden strengths" behind itl!!
- Mack
I was very happy with the work of HiddenBrains and Samir Thakar for our important and time-sensitive project. Samir was always very helpful and forthcoming and made me relax in the knowing that we were in good hands. What stood out in particular was how Samir communicated MORE than he had to as opposed to less, which is what most do. It is generally challenging to work with someone over a Skype connection, but when Samir consistently told me when he was stepping away from the computer for various reasons, things became so much easier. For that reason, the project management for our customer's project was the smoothest I have experienced with an Indian development partner so far. And the website runs great. Good job.
- Eivind
I've completed a detailed feedback of your service, as provided below:
1. Mpowered is an online social media venture that allows its users to distribute digital advertising funds from corporate sponsors as a donation to partner not-for-profit organizations (NFPs) in a crowdsourced manner.
2. I came across HB through a Google search for social media website developers.
3. I had a good first impression with HB, as I initially sent an email requesting additional information and received a prompt reply.
4. The sales team promptly emailed me a contract outlining the details of the project and payment requirements. However I eventually did commit, it was for 4 milestones defined for the project cost, which was much more comfortable structure for me.
On a side note, the initial project time frame was 4 weeks. In actuality, the project took over 8 weeks. Based on past projects, I'm aware that the time frames initially outlined are hardly ever met. However, for future projects that may be time critical, I'd expect the proposed time frame to be upheld.
5. The developer was competent and well-skilled. He worked quite quickly on implementing my requests, and gave me significant creative input on overcoming issues. However, at times I felt a bit of a lack of initiative on certain aspects, such as proactively communicating to me or 3rd party providers when attempting to overcome a roadblock. This delayed the development process. However, overall I was pleased with my developer and was impressed with the final product he created for me.
6. I was pleased with the professionalism exhibited by all HB employees I dealt with. The final product was completed with high degree of quality. Throughout my dealings with HB, I felt that my needs were totally catered to, and mutually collaborative options were offered for any minor issue. Overall, it was quite pleasant to work with HB employees, and the unique combination of skill and service particularly stands out for me. I will definitely consider HB for any future website development.
7. I would gladly recommend HB to my family, friends, and work associates.
8. I would be willing to share a video testimonial.
Please let me know if anything else is required.
- Sunjit
"Hidden Brains have shown first class commitment to developing robust solutions for our complex business needs. Communication has always been prompt, and the turnaround time on issue resolution continues to impress me. The working relationship with them has felt much more like an extension of our own staff rather than dealing with an anonymous third-party supplier. I have more major projects for the coming months and I will be more than happy to work with Hidden Brains to develop further applications."
Short, but to the point.
- Matt
Technical excellence. Quality work. Extremely patient
- Thomas Atlanta Based Client
"Hidden Brains have shown first class commitment to developing robust solutions for our complex business needs. Communication has always been prompt, and the turnaround time on issue resolution continues to impress me. The working relationship with them has felt much more like an extension of our own staff rather than dealing with an anonymous third-party supplier. I have more major projects for the coming months and I will be more than happy to work with Hidden Brains to develop further applications" I felt that my Project Manager truly cared about delivering a good final product
- My Project Manager took the time to understand the final objectives of the product and often suggested solutions that were either better than my ideas - or a different way to achieve the solution. He showed a sense of partnership with me in order to please my client. This means a lot.
- In any project, there is a "gray area" that sometimes wasn't perfectly defined before the project began. In some areas, HB did extra things in order to ensure my satisfaction, and at other times, refused to do them because they were not specifically defined in the project. I felt that the decisions were fair and correct in terms of which items to do and which ones to not do. HB did a good job defining things in the gray area in an appropriate way.
- The final product is going to be serviceable and effective
- HB's pricing is competitive
Our company is a small privately owned corporation. We came across Hidden brains through an extensive search through the internet looking for aggresive programmers who could meet our requirements. We identified 2 different companies. We were impressed by the level of professionalism of the sales team. Hidden Brains provided a scope of works, implementation plan and an estimated cost of the project. The other company did not. It was very easy to identify the winning bid. Definitely Hidden Brains!!!
Interaction with the developer was fairly consistent. I found the designer to be pretty good with the design and development of the website. I did find that coming towards the end of the project, the developer was not as accommodating with all of the changes requested.
However, what I did appreciate was their ability and reliabilty when it came down to the deliverables. Hidden Brains delivered the project within a reasonable timeframe, to specifications and continued to deliver promptly even after receiving the last payment.
I would definitely use them for other projects, and will continue to use them for maintenance and upgrades.
- Adrian
Every single step of this project can be described with only one word pleasure. Me and Petar are very pleased with all of the points below and we have to say that you are real professionalists.
The communication was great, the quality of work also - I think those are the two most important steps of building successful business. The only thing that we are not satisfied with is that you haven't accepted our friend requests @ facebook ;) THANK YOU!
- Nikola
I would like to give my feedback for work done for me by Chirag Dargi. I was very happy with all the work he's done for me. He was very responsive, understanding, work was done in timely matter, if there were small errors they were corrected very quickly and he successfully pushed the projects forward. I will definitely come back and re-hire him again. And if anybody needs references I will without hesitation provide them. Overall, my experience with Hidden Brains, even though very short, was well beyond my expectations.
- Martin
To colleagues and representatives of Hidden Brains,
I would like to thank you for your valuable services and especially for allowing Anurag to remain working on my development project. The progress he has made is amazing. He has single handedly been responsible for the success of this project as he is able to quickly develop my ideas into working solutions. I could not have asked for a better developer. I am very lucky to have him available for this project and do not know at this point what I would do without his services.
I have recently added additional developers under his guidance and he has taken the lead role in overseeing my project. He is very responsible and offers much valuable insight on getting things done quickly and precisely. I am pleased with his work beyond my own imagination.
Other developers I have used n the past were not working out as they could not complete the projects or build them even close to acceptible. I hired your company and really did not expect that it would go this well. It certainly has exceeded my expectations and I will continue to use your company on a long term basis for this project, and the many others I plan on developing.
Again, many thanks to Parmesh for handling my business needs, and very many thanks to Anurag for deciphering my needs and turning them into top quality finished websites. Your company certainly recognizes talent and has available what I consider to be the best talent I have worked with to date. With over 20 websites developed in the past 6 years, that is very complimentary. Anurag must have a great deal of experience to work as quickly and professionally as he does. I applaud your companies dedication to your clients and your staff. It is a very easy process to comunicate directly and get fast results. Companies like yours are very, very hard to find and you may be in a class all your own.
I thank all of you for helping me accomplish what seemed impossible not so long ago!
- Joe Owner of a company and lots of websites in USA
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